Payment Policy
Effective Date: January 8, 2025
Cartunie – Payment Policy
At Cartunie, we are committed to providing a secure and convenient payment process for all our customers. This Payment Policy outlines the methods of payment that we accept and the terms and conditions governing payments made on our website, cartunie.com. We encourage you to read this policy carefully before making a purchase.
1. Accepted Payment Methods
We accept the following payment methods for online purchases:
Major Credit Cards: Visa, MasterCard, American Express, and Discover.
Debit Cards: We accept debit cards that are linked to Visa or MasterCard networks.
Other Payment Methods: We may offer additional payment options depending on your location. These options will be displayed at checkout. This includes digital wallets and other alternative payment platforms to provide you with flexibility. We may utilize services like PayPal, Stripe or other third-party payment gateways.
We do not accept payments through methods such as checks, cash on delivery, or money orders. For your protection, we only accept payments through our secure online checkout process.
2. Payment Processing
Secure Transactions: All payment transactions are processed through secure payment gateways that use industry-standard encryption technology to protect your sensitive financial information. Your payment information is protected by using the highest standards in data security.
Authorization: By providing your payment information, you authorize us to charge your chosen payment method for the total amount of your order, including product costs, shipping fees, and applicable taxes. This authorizes us to proceed with the transaction.
Order Confirmation: Upon successful payment authorization, you will receive an order confirmation email with details of your purchase. This email confirms that your payment was successful and that we have begun processing your order.
Billing Information: It is your responsibility to ensure that your billing information is accurate and up-to-date. Errors in your billing information may delay or prevent the processing of your order. We urge you to verify all billing details before submitting your payment information.
3. Payment Security
Data Protection: We take the security of your payment information seriously. Our secure payment gateways encrypt your payment information during transmission, safeguarding it from unauthorized access. Our focus is to protect your financial data using the most up-to-date security protocols.
PCI Compliance: We adhere to Payment Card Industry (PCI) security standards to ensure the safety of your credit card information. We comply with industry standards to maintain the highest levels of security.
Fraud Prevention: We utilize fraud prevention measures to detect and prevent fraudulent transactions. We may request additional information to verify your identity and billing information if we suspect a fraudulent transaction. We take measures to ensure the security of all transactions.
4. Payment Authorization Issues
Declined Transactions: If your payment is declined, you will be notified, and you will be required to use an alternate payment method. If you continue to experience difficulties processing payments, please contact your financial institution. We will do our best to notify you if an issue arises with your payment.
Refunds: Refunds will be issued to the original payment method used for the purchase, in accordance with our Refund and Returns Policy. The method of payment will be credited for all refunds, which are processed in a timely manner.
Chargebacks: Unauthorized chargebacks may result in suspension of your account. We will take appropriate action to resolve disputed chargebacks. We take chargebacks seriously and will attempt to resolve any issues with customers to avoid such instances.
5. Payment Currency
All prices listed on our website are in US dollars (USD). If you are paying from a different currency, your payment will be converted to USD by your bank or payment processor. Currency exchange rates and fees may apply and are your responsibility. These additional charges are not within our control, and we are not responsible for any exchange fees.
6. Tax Calculation
Applicable sales tax will be calculated based on your shipping address and will be included in the total amount of your order. We adhere to all tax regulations and will calculate tax accordingly at the point of purchase.
7. Changes to This Policy
We reserve the right to modify or update this Payment Policy at any time. Any changes will be posted on this page with a revised effective date. It is your responsibility to check this policy for any updates.
8. Contact Us
For any questions or concerns regarding our Payment Policy, please contact us:
Address: 645 Humboldt Rd Brisbane, California (CA), United States
Phone: (415) 467-9647
Email: info@cartunie.com
Website: cartunie.com