Sales Policy
Effective Date: January 8, 2025
Cartunie – Sales Policy
Welcome to Cartunie! This Sales Policy outlines the terms and conditions that govern the sale of products on our website, cartunie.com. By placing an order with us, you acknowledge and agree to be bound by the following terms. Please read this policy carefully before making a purchase.
1. Product Availability and Descriptions
Product Descriptions: We make every effort to provide accurate and detailed descriptions of our products, including dimensions, materials, and features. However, there may be occasional minor discrepancies due to printing and image representation. We encourage you to read all product details carefully before making a purchase.
Product Availability: Product availability is subject to change without prior notice. While we make every effort to maintain accurate inventory levels, items may sell out quickly. If an item you order becomes unavailable, we will notify you promptly and offer a full refund or an alternative if available.
Pricing: Prices listed on our website are in US dollars (USD) and are subject to change without prior notice. We reserve the right to correct any pricing errors that may occur. Sales tax will be calculated based on your shipping address as required by applicable law, ensuring compliance with local regulations.
2. Ordering Process
Order Placement: By placing an order through our website, you are making an offer to purchase products under the terms of this Sales Policy. We reserve the right to accept or decline your order at our sole discretion, demonstrating our commitment to maintaining a reliable and fair sales process.
Order Confirmation: Once you have successfully placed your order, you will receive an order confirmation email with a summary of your order details. This email serves as acknowledgment of your order receipt but does not constitute acceptance of your order.
Order Acceptance: Your order is considered accepted when we ship your order. An email with shipment tracking information will constitute the final acceptance of your order, indicating that we have prepared your purchase for delivery.
3. Payment
Payment Methods: We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), debit cards, and other forms of payment supported by our payment processing system. We strive to provide you with several options to complete your purchase easily.
Payment Authorization: By providing your payment information, you authorize us to charge your chosen payment method for the total amount of your order, including the cost of products, shipping fees, and applicable taxes. This authorization allows us to process your purchase and prepare your items for shipment.
Payment Security: We utilize secure payment gateways to protect your payment information. However, please be aware that no internet transmission is ever completely secure. We are dedicated to keeping your payment information safe, though we cannot guarantee absolute security of information transmitted via the internet.
4. Shipping and Delivery
Shipping Policy: Please refer to our Shipment Policy for detailed information about shipping methods, delivery timeframes, and shipping fees. Our detailed shipping policy provides all the necessary information about delivery options and costs.
Shipping Address: It is your responsibility to provide a complete and accurate shipping address. We are not responsible for items shipped to the incorrect address due to errors in information provided by you. We encourage you to double-check all address information before submitting your order.
Delivery Timeframes: Delivery timeframes are estimates and not guarantees. Actual delivery times may vary depending on factors outside of our control, such as shipping carriers, weather, and customs procedures. We strive to deliver your products within the estimated time frame, but there may be external factors that can impact the delivery schedule.
5. Cancellations and Modifications
Order Cancellations: You may request a cancellation of your order within 24 hours of placement, provided that your order has not been processed or shipped. Once an order has been shipped, it cannot be cancelled. We strive to process orders quickly, so prompt cancellation requests are critical.
Order Modifications: To modify an existing order, please contact us as soon as possible. While we will make every effort to accommodate your requests, modifications may not always be possible, especially if your order has already been prepared for shipment.
6. Intellectual Property
All content on our website, including text, images, logos, and designs, is the intellectual property of Cartunie and is protected by copyright and other intellectual property laws. You are not permitted to use our content without explicit written permission from Cartunie. We are committed to protecting our intellectual property and expect users to respect our rights.
7. Limitation of Liability
To the extent permitted by law, Cartunie shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability is limited to the amount you paid for your order. This clause limits our financial liability to the purchase price of products from our store.
8. Governing Law
These Terms and Conditions are governed by the laws of the State of California, without regard to conflicts of law principles. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in California. This ensures that any legal issues will be resolved in accordance with California law.
9. Changes to This Policy
We reserve the right to change or update this Sales Policy at any time. Any modifications will be posted on this page with a revised effective date. We will post the revised terms here and update the effective date to ensure you are always informed of the most recent changes.
10. Contact Us
If you have any questions or concerns regarding this Sales Policy, please contact us:
Address: 645 Humboldt Rd Brisbane, California (CA), United States
Phone: (415) 467-9647
Email: info@cartunie.com
Website: cartunie.com